{"id":7721,"date":"2021-09-17T12:01:19","date_gmt":"2021-09-17T12:01:19","guid":{"rendered":"https:\/\/kalpakhosting.co.in\/Sathi\/our-work\/ethical-doctors-copy\/"},"modified":"2021-10-22T13:35:13","modified_gmt":"2021-10-22T13:35:13","slug":"patients-rights","status":"publish","type":"page","link":"https:\/\/kalpakhosting.co.in\/Sathi\/our-work\/patients-rights\/","title":{"rendered":"Patients Rights"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7721\" class=\"elementor elementor-7721\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72ef478 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72ef478\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c7a791\" data-id=\"9c7a791\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11577e6 elementor-widget elementor-widget-heading\" data-id=\"11577e6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">India\u2019s Charter of Patients\u2019 Rights<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15b84e4 elementor-widget elementor-widget-heading\" data-id=\"15b84e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Patients\u2019 Rights are a list of guarantees about the kind of medical \ntreatment people deserve as patients and human beings, in healthcare \nsettings. The World Health Organization (WHO) defines patients\u2019 \nrights as those owed to the patient as a human being, by physicians \nand by the state. Across the world, medical associations and \ngovernments have formalised these rights in a codified bill called as \nCharters of patient\u2019s Rights.\nIn India, the National Human Rights Commission (NHRC) has \nrecognised the urgent need for such a Charter at the present juncture \nand drafted a comprehensive \u201cCharter of Patients\u2019 Rights\u201d in 2018, \ncontaining 17 basic rights. Inspired by international charters and \nguided by national legal provisions and constitutional obligations, this \nCharter is expected to generate widespread public awareness and \neducate citizens about the quality of care they should expect from \ntheir healthcare providers. It also explains about the responsibilities \nof patients and their caregivers, so that hospitals and doctors can \nwork optimally.\nFollowing a concerted campaign and advocacy with the health \nministry by Jan Swasthya Abhiyan along with other Health Rights \nnetworks and patients groups, the Union Ministry of Health and \nFamily Welfare (MoHFW) issued a letter on June 2, 2019 asking all \nState governments to adopt a smaller set of 13 rights and \nresponsibilities for patients. Some key patients\u2019 rights enunciated in \nthe NHRC were not included in this charter. Nevertheless, this set of \nDo\u2019s and Don\u2019ts must be adopted and implemented by all state \ngovernments.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-006133d elementor-widget elementor-widget-heading\" data-id=\"006133d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/patientrightsnow.org\/nhrc-patients-rights-charter\/\">\nClick Here To See The NHRC Patients Rights Charter.<\/a><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ada3ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ada3ce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a73fff3\" data-id=\"a73fff3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0eca795 elementor-widget elementor-widget-heading\" data-id=\"0eca795\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">17 Rights of Patients, as Tabled in India\u2019s First Charter of Patients\u2019 Rights\n1. Right to Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03309b9 elementor-widget elementor-widget-accordion\" data-id=\"03309b9\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3341\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3341\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to Information<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3341\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3341\"><p>Physicians or their qualified assistants are required to provide adequate information about your illness, its diagnosis (provisional or confirmed, as it may be), proposed investigation and possible complications to the patient. If the patient is not in a state to understand this, the physician or their assistant is required to provide the information to the caretaker.<\/p><p><span style=\"font-size: 1rem;\">This has to be done in a simple language that the patient or caretaker will understand.<\/span><\/p><p><span style=\"font-size: 1rem;\">Apart from this, patients have the right to know the identity and professional status of every doctor and assistant as well as the primary doctor who is treating them. Information regarding costs of treatment needs to be given in writing.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3342\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3342\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to records and report<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3342\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3342\"><p>Patients or their respective caretakers have the right to access the originals or copies of case papers, indoor patient records and investigation reports. Investigation reports have to be made available to them within 24 hours of admission or 72 hours of discharge. The hospital is responsible for providing a discharge summary or a death summary, in the case of a death, to the caretakers or kin of the patient with original copies of investigations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3343\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3343\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to emergency medical care<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3343\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3343\"><p>In an emergency situation, you can avail medical care in any government or private hospital. Under Article 21 of the Constitution, which ensures that every person has the right to life and personal liberty, you have the right to prompt emergency care by doctors without compromise on quality or safety and without having to pay full or an advanced fee to the hospital.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3344\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3344\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to informed consent<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3344\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3344\"><p>If a hospital decides upon carrying an invasive investigation or surgery or chemotherapy on a patient, they require to do so after completing an appropriate policy procedure. The doctor primarily in charge of a patient has to explain the risks, consequences and procedure of the investigation or surgery in detail and a simple language before providing the protocol consent form to the patient or to the responsible caretaker.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3345\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3345\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to confidentiality, human dignity and privacy<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3345\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3345\"><div><div><div><div><p style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">Now this one is a fairly known right, especially if you follow TV shows about hospitals or doctors. The code of ethics dictates doctors to hold information about the illness and treatment plan for the patient in strict confidentiality from everyone except the patient and their caretakers.\u00a0<\/p><p style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">Unless it is an exceptional case where sharing this information is \u201cin the interest of protecting other or due to public health considerations.\u201d In the case of a female patient, she has the right to demand the presence of another woman if the medical practitioner checking or treating her is male. Having said this, the hospital is responsible for upholding the dignity of every patient, irrespective of their gender.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3346\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3346\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to non-discrimination<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3346\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3346\"><div class=\"site-content-contain\"><div id=\"content\" class=\"site-content\"><div class=\"wrap\"><div id=\"primary\" class=\"content-area\"><p class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">The above point brings us to the rights of a patient being upheld <br \/>without discrimination based on their illness, condition, HIV status or <br \/>on their gender, age, religion, caste, ethnicity, sexual orientation, <br \/>linguistic or geographical or social origins.<br \/>Based on the above characteristics, no person can be subjected to <br \/>discriminatory treatment, and the staff of the hospital is responsible <br \/>for ensuring this.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3347\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-3347\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to safety and quality care according to  standards<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3347\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-3347\"><div class=\"site-content-contain\"><div id=\"content\" class=\"site-content\"><div class=\"wrap\"><div id=\"primary\" class=\"content-area\"><p class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">Here is a brief list of provisions that come under the list of quality care <br \/>standards-<\/p><ul><li>Safety and security.<\/li><li>Cleanliness, infection control measures and sanitation facilities and <br \/>safe drinking water.<\/li><li>Healthcare that abides by the latest standards, norms and guidelines <br \/>under the National Accreditation Board for Hospitals (NABH).<\/li><li>To be attended to, treated and cared for in a professional manner <br \/>and with the principles of medical ethics.<\/li><li>Right to seek redressal by patient or caretakers.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3348\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-3348\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to choose alternative treatment options if  available<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3348\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-3348\"><div class=\"site-content-contain\"><div id=\"content\" class=\"site-content\"><div class=\"wrap\"><div id=\"primary\" class=\"content-area\"><p class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">Hospital staff and doctors are responsible for clarifying all treatment <br \/>options to the patient\/caretakers. After a thorough study of their <br \/>choices, the patient\/caretakers can choose to opt for a treatment that <br \/>may or may not be the doctor\u2019s primary recommendation. This also <br \/>means that once the patient\/caretakers choose this alternative <br \/>treatment, they will shoulder the responsibility of its consequences<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3349\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-3349\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to a second opinion<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3349\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-3349\"><div class=\"site-content-contain\"><div id=\"content\" class=\"site-content\"><div class=\"wrap\"><div id=\"primary\" class=\"content-area\"><p class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">Doctors and the hospital must respect your decision if you choose to <br \/>seek a second opinion from a doctor\/hospital of your choice. They are <br \/>responsible for handing over all record documents and other relevant <br \/>information should you choose to approach a different doctor. The <br \/>hospital can neither stop you nor discourage you from going <br \/>elsewhere, only give a detailed explanation of the health condition and <br \/>repercussions in case of delay in treatment.<br \/>In case you choose to come back to the first hospital after getting your <br \/>second opinion, the hospital still cannot compromise on the quality of <br \/>healthcare services.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33410\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-33410\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to transparency in rates, and care according  to prescribed rates wherever relevant<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33410\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-33410\"><div class=\"site-content-contain\"><div id=\"content\" class=\"site-content\"><div class=\"wrap\"><div id=\"primary\" class=\"content-area\"><p class=\"MsoNormal\" style=\"margin-bottom: 0in; text-align: justify; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; vertical-align: baseline;\">As mentioned above, the patient has the right to have a written <br \/>account of the costs they will have to bear for the treatment they are <br \/>receiving. As evidence for this, hospitals are required to have printed <br \/>brochures and prominent display boards bearing the names and rates <br \/>of medical procedures that are available with them. Detailed <br \/>schedules of key rates need to be displayed in conspicuous places and <br \/>need to be in both, English as well as the local language.<br \/>Patients have the right to get medicines, devices and implants at rates <br \/>decided by the National Pharmaceutical Pricing Authority (NPPA) and <br \/>other relevant authorities. Patients have the right to receive health <br \/>care services that cost within the range prescribed by the Central and <br \/>State governments, at the time of receiving it.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33411\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-33411\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to choose the source for obtaining medicines  or tests<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33411\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-33411\"><p>As a patient or a caretaker, you have the right to choose which <br \/>registered pharmacy you wish to buy your medical supplies from. This <br \/>also includes getting an investigation procedure (like a blood test, for <br \/>example) from any diagnostic centre or laboratory registered under <br \/>the National Accreditation Board for Laboratories (NABL).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33412\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-33412\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to proper referral and transfer, which is free  from perverse commercial influences<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33412\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-33412\"><p>If a patient must be transferred from one healthcare centre to another, <br \/>a proper and detailed justification must be given to them\/caretakers <br \/>along with various options of the new healthcare centre. They must <br \/>also be given a list of treatments\/medicines that need to be continued <br \/>after the transfer. This step cannot be taken unless the patient or their <br \/>caretaker accept it.<br \/>Needless to say, these decisions cannot be influenced by reasons like <br \/>\u201ckickbacks, commissions, incentives, or other perverse business <br \/>practices.\u201d<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33413\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-33413\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to protection for patients involved in clinical  trials<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33413\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-33413\"><p>According to the MoHFW, \u201cAll clinical trials must be conducted in <br \/>compliance with the protocols and Good Clinical Practice Guidelines <br \/>issued by Services, Govt. of India as well as all applicable statutory <br \/>provisions of Amended Drugs and Cosmetics Act, 1940 and Rules, <br \/>1945 Central Drugs Standard Control Organisation, Directorate <br \/>General of Health.\u201d These points include consent by the patient, <br \/>written prescription of drugs or intervention, privacy etc.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33414\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-33414\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Right to protection of participants involved in  biomedical and health research<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33414\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-33414\"><p>In case a patient is involved in a biomedical or health research <br \/>procedure, their consent needs to be taken in a written format. Their <br \/>right to dignity, privacy and confidentiality needs to be upheld even <br \/>during the research. If the participant suffers direct physical, <br \/>psychological, social, legal or economic harm, they are eligible for <br \/>financial or other assistance by the hospital.<br \/>Whatever benefits the hospital gets from the research must be made <br \/>available to relevant individuals, communities and the general <br \/>population.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33415\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-33415\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to be discharged, Right to receive the body of  a deceased person from the hospital<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33415\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-33415\"><p>\u201cA patient has the right to be discharged and cannot be detained in a <br \/>hospital, on procedural grounds such as [a] dispute in payment of <br \/>hospital charges. Similarly, caretakers have the right to the dead body <br \/>of a patient who had been treated in a hospital, and the dead body <br \/>cannot be detailed on procedural grounds, including non\u0002payment\/dispute regarding payment of hospital charges against <br \/>wishes of the caretakers,\u201d says the MoHFW<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33416\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-33416\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to Patient Education<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33416\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-33416\"><p>Here is a list of things that a patient needs to be informed about by the <br \/>hospital. These need to be addressed in the language that the <br \/>patient\/caretaker understands.<\/p><ul><li>Major facts about their condition<\/li><li>Healthy living practices<\/li><li>Their rights and responsibilities<\/li><li>Health insurance schemes relevant to them<\/li><li>Relevant entitlements (for charitable hospitals)<\/li><li>How to seek redressal of grievances<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-33417\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-33417\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Right to be heard and seek redressal<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-33417\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-33417\"><p>Last but not the least, every patient has the right to address his <br \/>grievances and give feedback about the healthcare and treatment they <br \/>received at the hospital or from a particular doctor\/assistant.<br \/>The MoHFW further adds, \u201d Patients and caregivers have the right to <br \/>seek redressal in case they are aggrieved, on account of infringement <br \/>of any of the above-mentioned rights in this charter. This may be done <br \/>by lodging a complaint with an official designated for this purpose by <br \/>the hospital\/healthcare provider and further with an official <br \/>mechanism constituted by the government such as Patients\u2019 rights <br \/>Tribunal Forum or Clinical establishments regulatory authority as the <br \/>case may be.<br \/>Orignal Source:<strong><a href=\"https:\/\/www.thebetterindia.com\/158829\/patient-right-hospital-law\/\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.thebetterindia.com\/158829\/patient-right-hospital-law\/<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3cca8c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3cca8c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0de9fb4\" data-id=\"0de9fb4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f3b7b6 elementor-widget elementor-widget-heading\" data-id=\"0f3b7b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our Demand<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4007208 elementor-widget elementor-widget-heading\" data-id=\"4007208\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Citizens groups, consumer organisations and health rights networks \nacross India should demand the implementation of the Patients\u2019 \nRights Charter in all hospitals.<br>\nThe MoHFW should include the entire set of 17 patients\u2019 rights, as \noutlined in the NHRC Patient Rights Charter in the standards related \nto Central Clinical Establishments Act (CEA); this would ensure that all \nhealthcare facilities in 11 states, which have adopted this Act, will \nobserve patients\u2019 rights<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>India\u2019s Charter of Patients\u2019 Rights Patients\u2019 Rights are a list of guarantees about the kind of medical treatment people deserve as patients and human beings, in healthcare settings. The World Health Organization (WHO) defines patients\u2019 rights as those owed to the patient as a human being, by physicians and by the state. Across the world, &hellip; <span class=\"more-link-wrap\"><a href=\"https:\/\/kalpakhosting.co.in\/Sathi\/our-work\/patients-rights\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\"> &#8220;Patients Rights&#8221;<\/span><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2741,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-elementor.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7721","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/pages\/7721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/comments?post=7721"}],"version-history":[{"count":31,"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/pages\/7721\/revisions"}],"predecessor-version":[{"id":9326,"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/pages\/7721\/revisions\/9326"}],"up":[{"embeddable":true,"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/pages\/2741"}],"wp:attachment":[{"href":"https:\/\/kalpakhosting.co.in\/Sathi\/wp-json\/wp\/v2\/media?parent=7721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}